Account recovery
A number was linked to my account without my permission, it was a couple of years ago, after a message to the support service, I did not receive any feedback, after a while, mail was linked to my account and again the support service could not help me. I didn't pay much attention to this because I could continue to play and third-party people who had access to my account didn't bother me much, but now I can't log into my account at all and I ask the HUMAN support service to help me. I can provide a facebook account that was linked to my account the very first and still remains linked to it.*
15 Replies
I can also provide a receipt from the purchase and, in general, evidence of activity in the past
?
I have
can someone help me?
same happened to me too
i just lost alot of money
and someone using my account and enjoying
досадно
?
Please email service@pubgmobile.com and include your user identification in the email.
When you have done so, please let us know here and share the user identification you included in the email.
- PUBG MOBILE Operations Team
User identification it`s discord?
The numeric user identification of your PUBG MOBILE account. You can find an example here: https://pubgmobile.live/uid.
Please open a PM
got it
I sent mail with UID: 5483006849.
worst support service
Can you please forward this email to pubgmobile@tencent.com?
I did it
still have no response
no response
Bro chill him is in contact with developer its not going fast there is other players with other issues
+ you should be happy when Error reply u not pressuring him
2 week man
half of a month
I understand its urgent but u need wait there is no other way for u to get help
And he is solo community manager on 600k ppl
still waiting
Good afternoon, is my case being considered?
Good afternoon, is my case being considered?