Account Hacked
I was playing at dawn when a message appeared that someone had entered the account, soon after, in an inexplicable way he managed to link an email to my account, making it possible to enter my account whenever he wanted, today after I woke up I went to enter my account and a message already appeared that it was banned, the inexplicable thing is that no one but me no one had access to the account, and mysteriously managed to access my account, I need help. #report
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Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. Your only option is to use the File Claim option if you wish to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to [email protected].
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.