3.4 mb update ban problem

Some time ago today my id got banned after giving an update of 3.4mb I didn't use anything on my id then why my id got banned
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Solution:
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. Your only option is to use the File Claim option if you wish to appeal for your account suspension. If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to [email protected]. If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit....
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Solution
minsted-kun
minsted-kun2mo ago
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. Your only option is to use the File Claim option if you wish to appeal for your account suspension. If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to [email protected]. If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.
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