my account ban
Hello to the PUBG Mobile support team, don't be bored.
I've been playing with one account for four years, I've been playing PUBG for years and I haven't made any mistakes, I've spent a lot of money on my account and I know that one mistake will block my account.
If I had done something bad, why wasn't I banned during these years? Now I made a small mistake, i.e. I cut the 120 frame file and used it, which I don't think is cheating because such a frame was released in the game.
You can see my last game, and check all my accounts, how long I've been playing
I live in Afghanistan, I hardly earn money for PUBG, after I went crazy, should I do something bad to block my account?
I apologize to all of you great PUBG Mobile team and I won't do anything wrong again
Solution:Jump to solution
Hello @alireza123300,
Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or through this email: [email protected]....
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
14 Replies
Solution
Hello @alireza123300,
Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or through this email: [email protected].
If you are not satisfied with the results after receiving a response, you may submit a support request through the official support subreddit with a description of the issue and your numeric user identification and wait patiently for a response.
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
I protested from all the places you said, but I didn't get any correct answer
Is it supported by PUBG?
No. That is a scammer.
Please help me, I am going crazy, my account is very valuable to me, what should I do to open my account?
we also trying but nothing hapen they keep banning accounts
Yeah. they come up with big numbers and we banned these many accounts and devices last week. It's all scam. Actually I wonder how many people got ban for nothing in those big numbers.
Well, u tampered with game files. So they probably won't accept your request
My account has been banned without reason and I did not use illegal programs (hacks or etc.). My account has been banned unjustly and I do not know how to communicate or how to retrieve it or look at it. I ask you to check the account and make sure that I am maintaining the integrity of the game and a clean environment for playing and that I have spent a lot on the account and I still intend to do so. Please lift the ban.
they will give it back it's just bug
i got main today
bro explain more how
my account got banned just like that without a reason
today at 7 pm
You're account finnaly unban?
Hi bro
I was banned as soon as I logged into my iphone