mod manager crashes upon mod install
Hey, whenever i try to install a mod onto my dedicated server the mod manager just closes without error.
38 Replies
>debug
We need more information to help you. Before launching the game again, open the Mod Manager and use the "Generate debug info" option, then send the zip file produced in this channel.
If you need to access older log files, see https://docs.ficsit.app/satisfactory-modding/latest/faq.html#Files_Logs
this file will include any errors and messages it produced from before it crashed
-# Responding to
Key Details for SMMDebug-2024-10-16-20-02-20.zip triggered by @chaous
not sure from this info alone... @Mircea (Area Actions) will probably have to take a look
I see an IO error in that log, you need to stop the server while managing mods
{"time":"2024-10-16T15:45:03.0155848-04:00","level":"ERROR","msg":"failed to open file","err":"sftp: \"I/O error\" (SSH_FX_FAILURE)"} is this generic enough to make a fred response?For SFTP should be
>add crash SFTP_ServerMustBeStopped
What should the logs match (regex)?
sftp: \"I/O error\
What should the response be?
You should shut down the dedicated server executable before trying to install mods on it.
Known crash 'sftp_servermustbestopped' added!
I think discord escape sequences affected the regex there
n file","err":"sftp: \"I/O error\" (SSH_FX_FAILURE)You should shut down the dedicated server executable before trying to install mods on it.
-# Responding to
sftp_servermustbestopped triggered by @Robb (Now™)hm guess not
-# Responding to
Key Details for SMMDebug-2024-10-16-20-56-41.zip triggered by @chaousit still keeps closing on mod install for some reason, even with service stopped
still coming up with the same ssh fx failure message
{"time":"2024-10-16T16:56:26.6591596-04:00","level":"ERROR","msg":"failed to open file","err":"sftp: \"I/O error\" (SSH_FX_FAILURE)"} (why didn't fred reply?)You should shut down the dedicated server executable before trying to install mods on it.
-# Responding to
sftp_servermustbestopped triggered by @Robb (Now™)ah discord's escape sequence must be at play here 🙁 I will mess with that elsewhere
fixed fred's response
going to try and reinstall the server, then readd to the manager, then shut down the manager, and try to install. will be back in 10
nah, not working. now it is stuck on validating insall. im just going to let this go for now, dont want to waste anymore of yalls time
it's a bug other people will probably run into too, so it's not a waste of time. feel free to post again in this thread if you figure something out
are we sure it isnt a problem on the server hosts side? ill keep hammering at it if you think it is something other than the server host
unclear, who is your server host?
low ms. their FAQ says they dont support mods, but their knowledgebase does (and even gives instructions on how to do so via ftp and filezilla), and i was able to manually install a couple mods using the file manager on the dashboard. they said the mod manager should work, but couldnt provide any official support. so im leaning towards this may be a server host issue, but i wasnt 100% sure which is why i came here
You just mentioned the name of a hosting provider (low ms) that does NOT support modded Satisfactory dedicated servers! Check the list here to learn more. https://docs.ficsit.app/satisfactory-modding/latest/ForUsers/DedicatedServerSetup.html#UnsupportedHosting
-# Rule logic: https://regex101.com/r/rKL6oV/
-# Responding to
unsupporteddedicatedserverhost triggered by @chaous...probably a host issue
alright, going to close this issue for now, unless i find a solution in the haystack. Thanks for your help Robb
i figured out the issue @Robb (Now™) the file streucture reads as a windows install, but it is infact a linux install. replacing all the mod files with the linux versions (had to dl them from the website and couldnt use the mod manager) solved the issue
is there a way to force the mod manager to install linux version of the mods even thouse the manage server section is saying it is a windows server
What the fuck.
...
@Mircea (Area Actions) this is a weiiiirdd one
so, just some added context cause i was assuming a fix for lowms based off the fix for a different provider whos dashboard looked exactly like low ms. The fix above works for chicagoservers (decided to try them out for the free 24 hours and got mods working via the above fix), but for low ms it is actually because they dont allow dll uploads for some really odd reason, even though they claim they only disallow executables.
You just mentioned the name of a hosting provider (lowms) that does NOT support modded Satisfactory dedicated servers! Check the list here to learn more. https://docs.ficsit.app/satisfactory-modding/latest/ForUsers/DedicatedServerSetup.html#UnsupportedHosting
-# Rule logic: https://regex101.com/r/rKL6oV/
-# Responding to
unsupporteddedicatedserverhost triggered by @chaousit was a really weird troubleshooting experience tbh
especially for chicagoservers
The only thing that determines which kind of install it is is the
Engine/Binaries/<Platform>/<Target-Platform>-Shipping.version
So for example Engine/Binaries/Linux/FactoryServer-Linux-Shipping.version
And Linux is always checked before Win64 by SMM
So if the linux files exist, as it is a linux install, there is no way for SMM to think it is a windows installwhen i set up the server int he mod manager via sftp, it labeled it as a windows server when it was infact a linux install. I do not know why it did that, but it did. I can re-set it up in the server manager and open the server in filezilla ftp to show the linux files. I have zero knowledge on how any of this works, so i can only provide what happened to me, even though it seems like it is out of this world.
oh, nvm, they processed the cancelation faster than i thought they would. I ended up requesting cancelation due to constant ping problems. In the end after testing 4 different dedicated server hosts, and getting brocoli to move my server from motreal to DC, i seteled on brocoli, so in the end this can be considered close. Was a wild ride of a day, and i appologize for any of your time wasted on it.