R
Railway•2mo ago
Attacler/Bart

Remove plan but keep account

Hi there, I want to cancel my account but i have to keep access to projects that im invited to. How can i do this?
Solution:
you can just cancel the plan, that doesnt remove you from other people's teams / projects
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10 Replies
Percy
Percy•2mo ago
Project ID: N/A
Attacler/Bart
Attacler/BartOP•2mo ago
N/A
Brody
Brody•2mo ago
oh thats not what we want to hear, any reason you no longer need your own account?
Attacler/Bart
Attacler/BartOP•2mo ago
its the pricing, location and stability i have a hobby account that costs 5 bucks for that same price i can get a reasonable VPS in the EU thats stable i did some testing in the last few weeks and it works perfectly for me to move off railway some of my customers still have projects (on their own account) so i still want to be able to access those
Brody
Brody•2mo ago
can you elaborate on the stability aspect?
Attacler/Bart
Attacler/BartOP•2mo ago
well i have run my service for a bunch of time (i guess like 6 months or so) in that time period i had multiple times that the service was not available 9/10 times it was also reported in #🚨|incidents
Brody
Brody•2mo ago
may i ask what makes you say that it was a platform issue?
Attacler/Bart
Attacler/BartOP•2mo ago
as in, the application did not respond and kept on loading while most of the time it was reachable just fine and the service itself had no issues what so ever in the dashboard (and logs) so how can i cancel my plan but still have access to customer projects?
Solution
Brody
Brody•2mo ago
you can just cancel the plan, that doesnt remove you from other people's teams / projects
Attacler/Bart
Attacler/BartOP•2mo ago
thanks!
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