account stolen

I encountered such a problem, the account was hacked, the email was changed but the login was left via Google binding, the support in the game refuses to restore, the official email cannot be reached, Gmail does not allow sending a letter. I read on the Internet that you can contact and solve the problem via Discord. I can provide all the data confirming that the account belongs to me. Please help

Solution:

Please contact the customer service for further assistance with lost or stolen accounts. You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim. Please note that your ticket will be declined if you are unable to accurately provide all the information that the in-game customer service have requested from you, or that it does not match with what they have. You will have to cross-check again, or else they will not be able to assist you any further....

Reddit

r/PUBGM_Support

PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!

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