Ongoing Issue with Connecting Squad Server to BattleMetrics - Confirmation of Ports

Hello BattleMetrics Support Team, I am experiencing a persistent issue while trying to connect my Squad server to your system. I keep receiving an error message stating: "We were unable to query the server at the given IP and query port." I would like to clarify that I have thoroughly checked all the information I entered, including: IP: 45.82.122.206 Game Port: 34911 Query Port: RCON Port: I attempted to change it from 21114 to 20202 without success. I purchased the RCON service for 10 euros, and I expect it to work properly. Therefore, I am requesting your assistance in resolving this issue, as it seems the problem may lie with the system or BattleMetrics rather than on my end. I do not wish to be asked to recheck the information, as I am confident it is accurate. I would appreciate a prompt and helpful response, rather than an ambiguous reply, as I have already spent considerable time attempting to resolve this issue myself. Best regards,