Outside requests receiving HTTP 502 Bad Gateway
Between 14:37-14:40 UTC, external (webhooks) requests hitting our api deployed in Railway were receiving HTTP 502 Bad Gateway errors. Looking through our logs, the service was working normally. Are you able to see what the logs from Railway say as far as what our service was responding?
Project ID: bffee644-ec55-4122-9e19-fee98c401647
Service ID: bbf223dd-a2e6-4b7c-bd55-1dfac13e263a
URL: https://railway.app/project/bffee644-ec55-4122-9e19-fee98c401647/service/bbf223dd-a2e6-4b7c-bd55-1dfac13e263a
Railway
Railway
Railway is an infrastructure platform where you can provision infrastructure, develop with that infrastructure locally, and then deploy to the cloud.
12 Replies
Project ID:
bffee644-ec55-4122-9e19-fee98c401647,bbf223dd-a2e6-4b7c-bd55-1dfac13e263a,bffee644-ec55-4122-9e19-fee98c401647,bbf223dd-a2e6-4b7c-bd55-1dfac13e263ayou can view your HTTP logs from the HTTP logs tab -
for 502 errors you will get a response details attribute that will give you more information.
on the railway side of things, we gave the exact same http logs so we wouldn't be able to give you more information than you already have.
New reply sent from Help Station thread:
I'm experiencing these with all of my deployments right now, but I just deployed, so it might be my fault - weird coincidence, though...You're seeing this because this thread has been automatically linked to the Help Station thread. New reply sent from Help Station thread:
Actually, one service I didn't deploy to is sleeping and won't wake, but returns 502:I'm not sure if anything I've done could have caused thisProject a9501682-52df-46aa-8570-8336298bf231Service e39bede1-e900-454d-ab92-afc6df4114a2You're seeing this because this thread has been automatically linked to the Help Station thread.
I will check it out, thanks
New reply sent from Help Station thread:
lawrencejob, please don't hijack other user's threads, open your own.You're seeing this because this thread has been automatically linked to the Help Station thread. New reply sent from Help Station thread:
My apologies @brody - at the time I thought it was related and would be worse to create more threads. It was not my intention to distract from Alex's issue. I am new to the user-support-in-public model and I will reflect on your advice.You're seeing this because this thread has been automatically linked to the Help Station thread.
How do I get the HTTP logs for previous day? It looks like that tab only lets me scroll up so far
http logs would be for that particular deployment
Right, deployment happened 10/2 at 00:14, looking at that deployment's HTTP logs I can only scroll up to 10/14 18:16, how do I get the older logs?
It seems they would not be available
can they be made available? or can I find them in another place?
Sorry but thats not something we can provide at this time