Urgent Request: Recover Hacked PUBG Mobile Account - ID: 5135162322"
Dear PUBG Support Team,
I kindly request your help regarding my stolen account. It's been two months, and I am still unable to access my account through my linked email and Twitter. Despite submitting multiple requests, my reports keep getting rejected due to incomplete information.
As a solo player, I don’t have detailed team information, and I rarely purchase in-game items like UC. However, I am the rightful owner of the account, and my email and Twitter are still linked to it. I desperately need your assistance in recovering my account.
I appreciate your attention to this matter and hope to hear from you soon.
Thank you for your understanding.
Sincerely,
MAD
MAD
Solution:Jump to solution
Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
Please note that your ticket will be declined if you are unable to accurately provide all the information that the in-game customer service have requested from you, or that it does not match with what they have. You will have to cross-check again, or else they will not be able to assist you any further....
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
2 Replies
Solution
Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
Please note that your ticket will be declined if you are unable to accurately provide all the information that the in-game customer service have requested from you, or that it does not match with what they have. You will have to cross-check again, or else they will not be able to assist you any further.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
you not helping me !!