Need Help with Account Ban Due to Dual Space App
Hello PUBG Mobile Team,
My account has been banned since 2021, and I believe it was caused by using a dual space app. I’ve reached out to support several times, but I would like to request one final review of my case by a higher-level team. Could you please assist with escalating this? My Account ID is: [5221346095].
Thank you for your help!
Solution:Jump to solution
Hello, @𝕯𝖊𝖒𝖔𝖓 ☾!
Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or through this email: [email protected]....
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Solution
Hello, @𝕯𝖊𝖒𝖔𝖓 ☾!
Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or through this email: [email protected].
If you are not satisfied with the results after receiving a response, you may submit a support request through the official support subreddit with a description of the issue and your numeric user identification and wait patiently for a response.