account banned without me knowing
One day i opened pubg and i got 10 years punishment and i assume someone logged in and used an illegal thing and i didnt know and i said that in the file claim and still nothing happened i hope you understand.
Solution:Jump to solution
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. Your only option is to use the File Claim option if you wish to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to [email protected].
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit....
40 Replies
Hey
Can you provide the screenshot?
Sure
Mhm.
R u bot or??
Solution
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. Your only option is to use the File Claim option if you wish to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to [email protected].
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.
Real person
I am not a bot.
Oh srry
How much does it take to email to bgmi and how much does it take to retire the account?
Wdym retire your account? Just use the in game or email for this.
Can you give me link please?
There's a hyperlink on middle of the text.
I Appreciated
a question
i already did an email through the games email but got declined
wanna see it?
Go to their subreddit and use the instructions what it says on bottom text.
lemme see
i clicked it then what to do??
what bue number text to click?
was abt to tag u lol
Create an post along with the proof of the ticket and user id.
thanks but it show me some blue texts
what to click??
click?
Bottom text one.
Subreddit one
conatc information?
Provide the information about support, I'm sure they can help you with this.
And user id
it shows this
Hmm, refresh the link.
Or use the Reddit app.
did a post on reddit
Ok.
Now be patient.
really appriated
But I don't see any user id posted here.
I Appreciated
with id too?
can i do another one???
There's the instructions.
alr wait
You can reply with this.
Instead creating a new post.
god im so exited to play
@minsted-kun
i know.
♥️:catok:
@minsted-kun i know a scammer here
tryna scam
you dont have to Say this here. xD
DM a Mod about this.
alr sry