Hi I am confused with my subscription plan!
I though had upgrade to pro plan. Then I realized my personal account is still in hobby plan and all my project still in hobby plan workspace. And there is a team added in my account which is under a pro plan!. What should I do? Should I move all my projects to the team?
Solution:Jump to solution
you may upgrade to a team account now, and in doing so, you will be asked what projects you want to move to the team workspace, then once that is done, you can go into the volume's settings and grow it to 10GB or even 50GB
23 Replies
Project ID:
N/A
n/a
now I need to grow one of the project's volume to 10G, then I was prompted that my plan cannot do so. and I swited to pro plan i think last week.
I switched to pro plan I think was last week
5adf1fbc-1860-4060-8f78-7f5c4c93a2c1
I want all my projects switch to pro's workspace!
first off, looks like you created two pro workspaces, that would have charged you $20 each, do you need / want two pro workspaces?
no need. one is enough
go ahead and cancel one
The one with 5 projects is under Hobby plan
the Pro plan work space got no project
sorry I should have been more clear, you have created two teams, you do not need two teams, go ahead and cancel one of those two teams
ok I deleted the pro plan
show me your workspace selector dropdown please
my problem is one of the volume's need to upgrade to 10G
you deleted both teams, may I ask why? I had previously mentioned that you should only delete one of the two teams
i did not
I got "Thompson" and " TC Academy International". only TC academy International is deleted
"Thompson" still here!
"Thompson" is under Hobby plan. And "TC Academy International" was under pro plan.
okay I see what happened, terribly sorry, to me for some reason that looked like one personal and two teams, I guess I didn't look closely enough.
Solution
you may upgrade to a team account now, and in doing so, you will be asked what projects you want to move to the team workspace, then once that is done, you can go into the volume's settings and grow it to 10GB or even 50GB
ok! I try try