redemption reward lost

Hello I redeemed this theme from draw award but it turned into this?
No description
No description
Solution:
Hello, @jongilimalta! There are two different versions of this background theme. It was possible to upgrade the Deep Sea Mystery Theme to Seabed Palace Theme in the previous Season Collection rewards.
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5 Replies
Solution
Quendi
Quendi2mo ago
Hello, @jongilimalta! There are two different versions of this background theme. It was possible to upgrade the Deep Sea Mystery Theme to Seabed Palace Theme in the previous Season Collection rewards.
jongilimalta
jongilimaltaOP2mo ago
What does this mean? I should get what I purchased is what I know Sounds like a scam
Quendi
Quendi2mo ago
The one you own is the uograded version of the previous theme. It is mentioned as the description of the item when trying to redeem it, @jongilimalta.
jongilimalta
jongilimaltaOP2mo ago
But I didn’t even choose to upgrade it, the upgraded version is uglier I simply claimed it
Quendi
Quendi2mo ago
This is intentional and how it should work, @jongilimalta. If you have any feedback in this regard, please feel free to share it through https://pubgmobile.live/feedback.
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