redemption reward lost
Hello I redeemed this theme from draw award but it turned into this?
Solution:Jump to solution
Hello, @jongilimalta! There are two different versions of this background theme. It was possible to upgrade the Deep Sea Mystery Theme to Seabed Palace Theme in the previous Season Collection rewards.
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Solution
Hello, @jongilimalta! There are two different versions of this background theme. It was possible to upgrade the Deep Sea Mystery Theme to Seabed Palace Theme in the previous Season Collection rewards.
What does this mean? I should get what I purchased is what I know
Sounds like a scam
The one you own is the uograded version of the previous theme. It is mentioned as the description of the item when trying to redeem it, @jongilimalta.
But I didn’t even choose to upgrade it, the upgraded version is uglier
I simply claimed it
This is intentional and how it should work, @jongilimalta. If you have any feedback in this regard, please feel free to share it through https://pubgmobile.live/feedback.