When i try to login it gives error 9999 2002
When i try to login it gives error 9999 2002 i tried everything nothing helped
22 Replies
Hello @GUCCI, Do you mind sharing a video recording or a screen shot of your concern?
Also be advised to change your discord user name.
That's what I get when I try to login. I tried 2 phones and 1 pc all gave same error
.
like i watched youtube videos how to fix it i even used VPN i know its illegal but just for test i tried and it still did not work
like nothing worked
3 different devices same problem
i tried different wifi aswell also same problem
Have you tried routine repairing the game?
Please use respective channel for your issue.
what is that?
what you mean respective? sorry if i said something wrong
i did everything man.. I uninstalled it, i reinstalled it, i repaired game
like i did everything possible ๐
Thats why im writing here because nothing helped ๐
That was for someone. My apologies.
oh okay
So it occurs even after you uninstalled and installed the game again?
Yeah and on 3 different devices i did same
Repairing,reinstalling game does not help
even different wifi did not help
Could you possibly record the issue occuring? :cry: And send it on here please.
it will show my phone number and password that im typing...
like my account is linked to phone number and im trying to connect trough that if i record it will show everything
Is your account connected to any other social media account?
long time ago it was on twitter but that twitter is deleted
and i logged in to that account trough my phone number all the time if its possible you can check logs you will see
actually i always used phone numbers to be honest
i did not play for like 2-3 months but i usually logged in every 2-3 weeks just to check account collect some stuff events blah blah but at new update they asked me to log in again
and now it always shows that error
Will follow that up for you.
I very hope so because i rlly wanted to come back and play but i spent tonnnsss of money on that account and now im sooooo dissapointed that i cant login ๐ i can send full proofs of payments that im the account owner if needed just help me fix the issue ๐
Have you tried contacting customer service? They might be able to help faster than we could.
:delfon:
3 weeks no answer ๐
i contacted them trough every possible way and no answer ๐ i sent emails, live chats but still nothing 1 time only robot answered me and thats it did not help anyway ๐
Oh Right! I will follow that up shortly.
okay thank youu
Hello @GUCCI,
Would you be able to make a new post stating all of these above mentioned concerns please?
Thank you so much! :PeepoBlush:
Also, would you be able to send a video of you trying to log in just like the video I have attached - it does not show your password, however, you can blur out your phone number. (The below video is as an example).
As we have not received the required details within 24 hours, we will close this post.
You are welcome to create a new post if you have any questions in the future.