Internet problem
When I enter the game interface, it says the server is not responding and the request has expired. However, my internet is very good and its signal is strong. What is the solution?
Solution:Jump to solution
Hello, please try to perform a routine repair from the login menu of the game or change your DNS settings, you may refer to subpoint 4.3 in #faq for further information in this regard.
And if the issue persists, please contact the in-game customer service for further assistance....
4 Replies
Are you using Android or iOS device? And your Country?
I use an Android device and my country is Iraq
Try to use Private DNS one.one.one.one or dns.google
To use it, search Private DNS in settings and select manual. After that put one.one.one.one or dns.google
Solution
Hello, please try to perform a routine repair from the login menu of the game or change your DNS settings, you may refer to subpoint 4.3 in #faq for further information in this regard.
And if the issue persists, please contact the in-game customer service for further assistance.