account hacked possibly
Hi everyone i just joined discord server maybe in a wrong channel to post but here i can see, i can upload something.
So i login my account after along time ago. And realised that my google play games and number was removed from my account only Facebook is connected, as i login-in with facebook
Here you guys can see my previous name and now its changed but the uid is same...
And here is the suspicious notification on my email along time ago. (I always got emails in English).
Solution:Jump to solution
Hello, @Sigma_Gaming!
To begin with, it is also recommended to enable two-factor authentication for both your social media accounts and your PUBG MOBILE account through your Account settings in-game.
Please contact the in-game customer service for further assistance with lost or stolen accounts....
1 Reply
Solution
Hello, @Sigma_Gaming!
To begin with, it is also recommended to enable two-factor authentication for both your social media accounts and your PUBG MOBILE account through your Account settings in-game.
Please contact the in-game customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
Please note that an unsuccessful account recovery claim may result from providing insufficient or incorrect information or attempting to submit the request from an unfamiliar device. We recommend submitting the in-game account recovery request from a device you frequently use to log into your PUBG MOBILE account, and ensure you provide the in-game customer service with all the required and accurate information.
If you are not satisfied with the claim results, you can submit a support request through the official support subreddit with a description of the issue and your numeric user identification, and wait patiently for a response.