Account
Can’t link my number. They say use an authorized device. But I didn’t have my authorized device. I have sold it. I have already created a ticket earlier i which i want to say how can I authorize my new device as a primary one. Please respond fast. Its urgent. Someone has my twitter login and he has linked his own twitter and apple.
Solution:Jump to solution
Hello, @Akif Ch!
To begin with, it is recommended to enable two-factor authentication for both your social media accounts and your PUBG MOBILE account through your Account settings in-game.
Please contact the in-game customer service for further assistance with lost or stolen accounts....
5 Replies
Same here check my thread also waiting for someone to reply you should file the problem if you think someone tried to scam(check your email)
Where i can file problem.
Login screen top right cirner
Corner*
In game?
@Quendi
Solution
Hello, @Akif Ch!
To begin with, it is recommended to enable two-factor authentication for both your social media accounts and your PUBG MOBILE account through your Account settings in-game.
Please contact the in-game customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
Please note that an unsuccessful account recovery claim may result from providing insufficient or incorrect information or attempting to submit the request from an unfamiliar device. We recommend submitting the in-game account recovery request from a device you frequently use to log into your PUBG MOBILE account, and ensure you provide the in-game customer service with all the required and accurate information.
If you are not satisfied with the claim results, you can submit a support request through the official support subreddit with a description of the issue and your numeric user identification, and wait patiently for a response.