Roles are NOT being assigned automatically..

so i used it in my test server first & all is well, but once i configured it into my actual server, nobody is receiving the roles automatically... how to do confirm to make sure it's set up to do it correctly..
Solution:
you can run /config troubleshooting next time, to make sure it wasnt a permission-related issue
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9 Replies
EasyThreads
EasyThreads2mo ago
:NighthawkInteractionError: BEFORE YOU ASK FOR SUPPORT :NighthawkInteractionError: 1️⃣ • Use the panel in ⁠#🆘-help-me to check if your problem is a common issue! Use the buttons to select your problem and the bot will automatically respond with a message only you can see! 2️⃣ • Check the documentation at https://docs.lurkr.gg/ and either use the guides found at the top of the navigation panel, or use the search tool to look for a specific thing you need to do! 3️⃣ • Use the commands /config check and /config troubleshoot to get a better idea what issue you're having! ❓ • Still stuck? Ask your question in as much detail as possible to help other people understand what your problem is and help you fix it quickly! ❗• This server uses Answer Overflow to index content on the web. By posting in this channel your messages will be indexed on the web to help others find answers. 🔗 • https://www.answeroverflow.com/c/705009450855039039
CmdData
CmdData2mo ago
Use /config check and post a screenshot of the result
devroyalty🥀
devroyalty🥀OP2mo ago
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devroyalty🥀
devroyalty🥀OP2mo ago
so the LVL 5 works but i have a level 1 i set up that isn't being assigned. or even showing here.. unless there is a limit of 5 auto roles..
devroyalty🥀
devroyalty🥀OP2mo ago
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devroyalty🥀
devroyalty🥀OP2mo ago
okay, well now i have it to show in the /config check.. but no one is getting assigned it.. same issue as last night :Sadge:
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devroyalty🥀
devroyalty🥀OP2mo ago
i think i got it working now? i'll keep an eye on it the next hour & so & get back to you thank you
Solution
Almeida
Almeida2mo ago
you can run /config troubleshooting next time, to make sure it wasnt a permission-related issue
devroyalty🥀
devroyalty🥀OP2mo ago
it's working now! thank you guys! love what you guys do, & thank you for your work
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