Many Issues

Hello, so I used to use Overlay expert almost all the time however suddenly it stopped working, It now says additional access required, as well as none of my custom made overlays appearing when loading the extension up. I already am logged into overlay expert so I am just heavily confused.
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16 Replies
Marc
Marcβ€’8mo ago
Did you try signing out of Overlay Expert and signing back in?
𝕡𝕡
𝕡𝕡OPβ€’8mo ago
I did,multiple times sadly it didn't help
Marc
Marcβ€’8mo ago
What’s your Twitch username?
𝕡𝕡
𝕡𝕡OPβ€’8mo ago
FoxyX970 do u want me to go live?
Marc
Marcβ€’8mo ago
… and when you sign out and sign back in, you don’t get any errors?
𝕡𝕡
𝕡𝕡OPβ€’8mo ago
sign out of twitch or overlay expert?
Marc
Marcβ€’8mo ago
Overlay Expert
𝕡𝕡
𝕡𝕡OPβ€’8mo ago
not any errors at all
Marc
Marcβ€’8mo ago
Maybe try signing out of both Twitch and Overlay Expert?
𝕡𝕡
𝕡𝕡OPβ€’8mo ago
okay attempting to do so rn just now relogged into both, again no errors on overlay expert or twitch when logging in, however it still asks for "additional access required" and my custom overlays still are not appearing
Marc
Marcβ€’8mo ago
Yeah I will have to look into this later today Everything seems OK on our end If you need to set your overlay, you can always do it from your overlays list page on Overlay Expert
𝕡𝕡
𝕡𝕡OPβ€’8mo ago
okay thank you!
Marc
Marcβ€’8mo ago
If everything else is working with your overlay event wise, you can ignore the additional access required warning as only you the broadcaster will see it
𝕡𝕡
𝕡𝕡OPβ€’8mo ago
i did a stream and just ended a sec ago it didnt appear at all for viewers or for me so i think something is wrong
Marc
Marcβ€’8mo ago
Were they watching from desktop?
𝕡𝕡
𝕡𝕡OPβ€’8mo ago
appologies for taking so long, and some were and some were not

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