Çalınan Hesap.
Hesabım çalınmış, nasıl geri alabilirim?
Solution:
Jump to solution
You may try submitting an Account Recovery request from the login menu of the game using the Help option located at the top right side of the screen when the cooldown ends.
Make sure that you submit your claim on the device you used most frequently to log into the game and provide as many information as possible.
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit....
8 Replies
Use English only here
My account has been stolen, how can I get it back?
How? can you login the game? Account sharing is not allow you you cant get help from here. Try to change password if you still have the login ids.
No. i haven't played the game for a long time. I logged in through Facebook. My Facebook account was stolen and then my pubg account was compromised. I have the account ID in mind. I even know who threw the gifts thrown in the popularity section.
I made the name of the account 'KEY' when I was playing. If you can see the login information from 3-4 years ago, you can see that it was entered by me.
I even want to tell you about the " ExPulse " clan that I used to belong to. We had participated in too many tournaments together.
I don't know how they stole my account, but I can tell you, the gmail of the facebook account to which the account was connected was as follows; [email protected] .
When I logged into the game today, I saw that my account had been stolen. I entered the game and found the account with the account ID. It looks like a citizen from the country of Vietnam stole my account.
When I enter the popularity section from my acquaintances' accounts to prove that it is mine, I can see the popularity I sent to my acquaintances before.
I don't know what to do. i'm so desperate. if authentication is required, we can verify the identity. I also created a demand from within the game. I also sent an e-mail as an extra. I'm so desperate.
I remember everything I did in the game. I can answer anything you want to ask me. Please save my account. My labor is too much for this account.
The account ID is as follows : 5110255977
i couldn't send a message to the support department, I had to get support here.
If you have read the messages, can you write a response?
@ŠG
@₊‧꒰ა Euphoria ໒꒱ ‧₊˚
can someone in charge help me?
Solution
You may try submitting an Account Recovery request from the login menu of the game using the Help option located at the top right side of the screen when the cooldown ends.
Make sure that you submit your claim on the device you used most frequently to log into the game and provide as many information as possible.
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.
Please create your own post.
ı dont understand
Please create your own post.This message above was sent as a reply to another user who later deleted their messages. Please do not mind it. You should refer to this response regarding the issue you are facing: https://discord.com/channels/393088095840370689/1283424055353020467/1283459782811979816