BAN Appeal
Two days ago i was banned 10 years, i play on ipad, i did not use any cheats or any third party app, can someone help me restore the account. My account worths more than 10k dollars and I don't even know what is the reason i got banned for
Solution:Jump to solution
Hello, @RASHED !
Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or through this email: [email protected]....
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
4 Replies
Solution
Hello, @RASHED !
Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or through this email: [email protected].
If you are not satisfied with the results after receiving a response, you may submit a support request through the official support subreddit with a description of the issue and your numeric user identification and wait patiently for a response.
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
@delfinš¬ can you mark this as answered?
I used the file claim but it was declined and e-mailed them but nothing changes
Feel free to create a post on the support subreddit as minsted-kun mentioned.