11 Replies
Solution
[email protected] is a legit email address, @Sal7in..
That means that's a true email and the links will be removed as it says ?
If you have submitted a recovery request to remove links then yes, that's correct.
How can I cancel it because my account has been hacked and he who sent this email
Is there anyway to cancel that email or how can I protect my account if the links will be removed
@delfin🐬
There isn't a way to cancel a successful account recovery request. You will also not be able to submit another account recovery request through the account recovery tool for 3 months after a successful claim. Please reach out to the in-game customer service if you require further assistance with this.
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.
I made a claim to pubg and it's rejected and I got nothing to do in game customer service
What should I do or say next
Please edit your post to include your game ID and you should be good,
You can expect to receive a response within a few business days.
Only the game id ?
It's fine
Yes, you only need to include a description of your issue and your PUBG MOBILE UID when creating a post.
Okay