Not being able to save changes on multipliers tab

Hello everyone, thank you so much for you help, you have been extremely supportive. It turns out every time I try to save changes on the multiplier's tab, it doesn't save the changes. It says saved but it doesn't save. I was wondering what kind of solution you have for this!. Thank you!! I already tried opening a different browser, resetting the configurations and still no solution
No description
No description
Solution:
@Claudio C i deleted the multipliers with deleted channels
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24 Replies
EasyThreads
EasyThreadsā€¢2mo ago
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CmdData
CmdDataā€¢2mo ago
Try clearing your cache and cookies for the Lurkr.gg website
Claudio C
Claudio COPā€¢2mo ago
Just did it but it doesn't allow me to save them again. It's weird because they were already configured
Lurkr
Lurkrā€¢2mo ago
<:icon_levelup:1086286977118261318> Level Up! <:icon_levelup:1086286977118261318>
<@1193715215435579455> has reached level 4! They now have 557 XP!
CmdData
CmdDataā€¢2mo ago
Have you tried logging out and logging back in?
Claudio C
Claudio COPā€¢2mo ago
Yes, when I cleared the cookies and cleared history it logged out of everything.
CmdData
CmdDataā€¢2mo ago
So your settings you want to save are still on the website but the save icon is greyed out?
Claudio C
Claudio COPā€¢2mo ago
No it actually allows me to save, it says saved. And then it goes back to the previous settings, as I had not done anything.
CmdData
CmdDataā€¢2mo ago
@Almeida
Almeida
Almeidaā€¢2mo ago
Can you show the steps you took? What (multiplier) settings did you have before, what did you change them to, and what did it actually save
Claudio C
Claudio COPā€¢2mo ago
I just went to the dashboard, went to the multipliers tab and added the multipliers with their channels.
Claudio C
Claudio COPā€¢2mo ago
No description
Claudio C
Claudio COPā€¢2mo ago
Those are the ones that I had when I first configured the bot and they saved properly I used to have those settings, and then all of a sudden I realized the xp in some channels was not working properly. They just stopped working.
Claudio C
Claudio COPā€¢2mo ago
No description
Claudio C
Claudio COPā€¢2mo ago
Now everytime I save and make changes, it says "SAVED", and after that it always return to look like this, and changes are not made. @Almeida
Almeida
Almeidaā€¢2mo ago
!!serverid @Claudio C
Nighthawk
Nighthawkā€¢2mo ago
Please provide your Server ID. How to get it
Almeida
Almeidaā€¢2mo ago
i can't reproduce this
Claudio C
Claudio COPā€¢2mo ago
796915249617698866 Thank you @Almeida
Solution
Almeida
Almeidaā€¢2mo ago
@Claudio C i deleted the multipliers with deleted channels
Almeida
Almeidaā€¢2mo ago
if you open the dashboard it should only should the 4x multiplier
Claudio C
Claudio COPā€¢2mo ago
Thank you so much! Now it's allowing me to save You have an amazing and extremely supportive team It would be cool if you guys added a feature where there is a notification whenever there are changes in the leaderboard. It's a great incentive to promote engagement.
Lurkr
Lurkrā€¢2mo ago
<:icon_levelup:1086286977118261318> Level Up! <:icon_levelup:1086286977118261318>
<@1193715215435579455> has reached level 5! They now have 935 XP!
CmdData
CmdDataā€¢2mo ago
Put it in #suggestions :)
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