W
Wasp-lang3mo ago
Wix

Mailgun Messages Delayed

So all of my DNS is correctly configured and all of my messages say they are accepted and delivered. However, they don't appear in the users inbox for about 5 minutes until after it is sent. The timestamp for the email even says the time it was "delivered". Does anyone know why this is happening? The only thing I havent looked into is if it is getting hung up by spam checkers. Any way to check if this is going on without upgrading my mailgun account to the 49$/Month plan lol?
3 Replies
kapa.ai
kapa.ai3mo ago
Hi @Wix. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave: ---------------------- Hmm, I don't know enough to give you a confident answer yet. The knowledge sources provided do not contain information about delayed Mailgun messages or how to check if emails are being delayed by spam checkers. I recommend checking Mailgun's official documentation or reaching out to their support for more specific help with this issue. ---------------------- Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: ---------------------- Sorry @Wix, I seem to be having a bit of trouble. Don't worry though, I've pinged my support and they will try to fix me up! :technologist: Perhaps try again in 15mins?
miho
miho3mo ago
This sounds like a Mailgun specific issue to me, did you try reaching out to their support? Maybe the delay is to protect you from sending too fast and getting flagged as spam?
martinsos
martinsos3mo ago
I also don't have a good idea, I think I have noticed it myself a couple of times, but yeah since it is provider specifci they should be able to answer
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