risky purchase
Hello, I am trying to make an in-game purchase. It says “risky transaction.” I contacted customer service, but that was not helpful. What should I do?
Solution:Jump to solution
If you have followed their instructions and the issue still persists, please contact them again with the required details they have mentioned at the end. You may explain your issue and give a reference to the previous ticket, and then submit your request again.
4 Replies
Hello, @Sameh Alsayyed! Have you received a response from the in-game customer service? If you did, please share a screenshot of their response.
This is their response
I did that already more than once and didn't get any results.
Solution
If you have followed their instructions and the issue still persists, please contact them again with the required details they have mentioned at the end. You may explain your issue and give a reference to the previous ticket, and then submit your request again.