urgent
I received this e-mail from your official address !! and he saying that he is one of your company members
Is this correct? Should I trust him ??
Solution:Jump to solution
This is a scam email, please ignore it. If you have created a post on Reddit you will receive a response under your post, not via email @mem.
15 Replies
can you share the email address of the sender?
can you send an english translation of the entirety of the email?
also, can you point out where you see it?
Okk
I was asking about an issue on my pubg account on reddit (pubg mobile support ) then he contacted me directly to solve my problem. I asked him to confirm his identity after that he sent this email to me as a proof!
delfin might know better
:ThinkO_O:
Solution
This is a scam email, please ignore it. If you have created a post on Reddit you will receive a response under your post, not via email @mem.
o wow-
it does look sus ;3
So he is not real ?
You should only trust messages sent by u/Errora403 on the support subreddit as she is a member of the PUBG MOBILE Operations Team.
If it is someone else messaging you regarding your account, it is most likely a scam attempt.
So this is not your official email ? [email protected]
I was trying to contact you thought it
Could you provide me the official email for customer service?
[email protected] is the official customer service email address. However, the one that sent you the email looks to be spoofed and not legit.
Your post is currently being investigated by Tencent. You will receive a response as soon as the investigation is completed. We ask you to wait patiently in the meantime.
Could you share the username of the person who contacted you on Reddit?
u/KraftonTechSupport
Thank you, I've just banned them from the subreddit. They are scammers, please block them.
No problems, we always supporting you Pubg