bypassing matchmaking rules?
bypassing matchmaking rules?
look how many messages with such a reason for blocking!!!
there was an error in the system!
i am collecting signatures with player IDs. a real investigation needs to be conducted! do it!
respect the players, we have been in the game for many years and have spent a lot of effort and money!
if you were blocked for this reason write your id and block date in the comment.
my ID is 5141589584
Solution:Jump to solution
Hello, @KoTツKoKoC. Accounts are suspended for violating PUBG MOBILE's terms of service. You can use the File Claim option if you wish to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to service@pubgmobile.com.
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit....
7 Replies
Solution
Hello, @KoTツKoKoC. Accounts are suspended for violating PUBG MOBILE's terms of service. You can use the File Claim option if you wish to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to service@pubgmobile.com.
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.
my id 5141589584
official support subreddit also as support service does not want to understand the problem and really check the reason for the blocking! I wrote many letters. the answer is that I broke the rules! what are the rules, where can I find them?
I accidentally entered the game without turning off the VPN and I was blocked. I did not play matches!
reason: bypassing the rules of matchmaking
I cannot find any posts created for 5141589584 on the official support subreddit. Could you share the post link?
my post was deleted! i tried to write a new one and was deleted
after a week of waiting i got an auto reply that i am a cheater. no one investigated my request! i played for 6 years, spent money and played fair. and this is what i deserve. auto blocking for erroneous vpn login from phone! i use vpn to watch news and youtube in my country
I am a deputy at Red Bull. Everyone sends me screenshots that I used cheats, why did they get a notification that I am a cheater? This is a disgrace for me and my clan.
If you have already received a response from Tencent on the official support subreddit, then please refer to that response. If you still need assistance, feel free to contact the in-game customer service as we are unable to assist you any further through the community.
Additionally, posts with duplicate requests are deleted. Not following the subreddit rules may get your access to participate in the subreddit revoked.