The zone name provided is subject to a hold which disallows the creation of this zone.
Reading the KB. Looks like this might be related to another CF account that has said domain in it. Is there anyway to bypass this or find out who's locking it?
3 Replies
it means that an enterprise account has that domain added and is preventing it from being added to other accounts
if you know the previous domain owner its best to reach out, if you have no idea who it is then you can contact support and request that they go through the process of helping you to remove the lock, you will be expected to verify you own the domain
?support
To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email.
Some issues, such as Account or Billing related issues, cannot be solved by the community.
Any plan level (including Free plans) can open tickets for Account, Billing or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place.
For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs
Thanks!