R
Railway2w ago
Reubz

Can someone explain to me how Usage and Billing tabs works?

So I was on the trial 5 dollar plan for over a year now and my websites have been live within this 5 dollar limit. Today I see that theres a 0.17 dollar unpaid bill and my websites are paused. I didnt change add or do anything for like past 4-5 months now and all of a sudden this has occurred. Its not about the money, Im writing this cuz I dont also understand how the billing and usage tabs work and show different values. Below I’ll attach the screenshots if what I dont understand.
No description
No description
No description
45 Replies
Percy
Percy2w ago
Please provide your project ID or reply with N/A. Thread will automatically be closed if no reply is received within 10 minutes. You can copy your project's id by pressing Ctrl/Cmd + K -> Copy Project ID.
Adam
Adam2w ago
Take a read through Railway’s billing documentation. If you have any specific questions, feel free to ask here https://railway.app/pricing
Railway
Railway
Railway is an infrastructure platform where you can provision infrastructure, develop with that infrastructure locally, and then deploy to the cloud.
Adam
Adam2w ago
You were on the trial plan, which grants you a one time load of 5$. You’ve now used up that 5$ over time, so you are no longer on the trial plan. To continue using Railway, you will need to upgrade
Percy
Percy2w ago
No project ID was provided. Closing thread.
Reubz
Reubz2w ago
How’s this usage tab working specifically It shows 14$ .20$ and .70$
Adam
Adam2w ago
Mind sending a screenshot?
Reubz
Reubz2w ago
No description
Reubz
Reubz2w ago
How does this make sense with the 5$ credit and stuff??
Adam
Adam2w ago
It doesn't, that's for sure @Brody can take a look at this when he gets a chance But generally, those 3 numbers are summed and become your total bill. For paying users on the hobby plan, they pay that bill each month if it's over 5$, and 5$ otherwise if it's not
Reubz
Reubz2w ago
I’m not worried about the money that I’ll pay .. i just can’t wrap my head around this statistics Yeah that was my understanding aswell
Brody
Brody2w ago
im not seeing anything that would indicate you used 14$ in memory, but everything else is correct. either way, you got invoiced for 17 cents, and you would need to pay that to get back on the Hobby plan.
Reubz
Reubz2w ago
I’m asking from where did the 17 cents get calculated? Things dont add up?
Brody
Brody2w ago
that was your usage minus your included $5 of resource usage
Reubz
Reubz2w ago
So shouldn’t it be 10$ if you add all of the usage its 15.89$ minus 5$ Comes to 10 right hows it become 17 cents
Brody
Brody2w ago
i do not know in the end, an invoice for 17¢ is not out of the ordinary given your last invoice was not too dissimilar
Want results from more Discord servers?
Add your server