I have very simple issue on my account.

I have very simple issue on my account. On notification tab I have list of product and I cannot see Stream notification in the list despite the fact that I use and pay for Stream Live Input. I want to receive connected/disconnected notifications through webhooks but don't see them during testing
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11 Replies
Ivan Petrov
Ivan PetrovOP•3mo ago
surely, I created support ticket but nobody answers for it more then 10 days considering to create new account tbh
Erisa
Erisa•3mo ago
What's the ticket number?
Erisa
Erisa•3mo ago
Also, the sorting is bad, do you see it under Page shield?
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Erisa
Erisa•3mo ago
your screenshot cuts off there so I can't tell
Ivan Petrov
Ivan PetrovOP•3mo ago
01046188 or this 500Nv00000CrOWq
Erisa
Erisa•3mo ago
the numeric one is the correct ID - can you quickly check and share a new screenshot that its not underneath Page shield?
Ivan Petrov
Ivan PetrovOP•3mo ago
No description
No description
Erisa
Erisa•3mo ago
Thanks for checking I escalated the ticket number and this thread to Cloudflare
Ivan Petrov
Ivan PetrovOP•3mo ago
thanks you!
Kiki Y
Kiki Y•3mo ago
Hi @Ivan Petrov apologies for the delay in getting back to you on the ticket. I am checking your case now, you will see an update on the ticket once I have further details to share. Thank you!
Ivan Petrov
Ivan PetrovOP•3mo ago
thanks you, waiting for fix 🙂 support reached me and now silence again for 2 days..
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