Container Unable to Complete Build
Hi, my builds have begun failing for one of my services - i.e. I can't even rollback. I'm wondering if it's using some-kind of build cache and if I can delete that cache when re-building.
There's no indication in the logs anything went wrong other than the UI telling me it's "Failed". Any support on this?
Project ID:
Project ID:
c61c1785-a8d8-43d0-9d8b-6bd1f69aa3bf
Solution:Jump to solution
Hello, we have rolled out a fix that should prevent this from happening going forward, unfortunately it wont fix the affected service, it only stops it from happening again on any new services that haven't experienced this issue.
so you are free to delete the broken service!...
14 Replies
Project ID:
c61c1785-a8d8-43d0-9d8b-6bd1f69aa3bf
what do the build logs say?
The build logs are saying it's all Successfully Built (https://railway.app/project/c61c1785-a8d8-43d0-9d8b-6bd1f69aa3bf/logs?filter=%40snapshot%3Ac216a96d-b47a-4953-8d9a-22f941d22834+OR+%40replica%3Ac216a96d-b47a-4953-8d9a-22f941d22834&start=1725297365162) however it seems to just be hanging on the
Deploy: Creating Containers
for about 20 mins until it times out.
So the only indication I get of an error is when the "Failed" icon pops up on the service UIRailway
Railway
Railway is an infrastructure platform where you can provision infrastructure, develop with that infrastructure locally, and then deploy to the cloud.
Something similar to this has happened before and the resolution was that I was caught on a "box that was having maintenance done on it"
okay, thank you for the report, we will be looking into this
Thanks, it'd be great to have some more observability on the
Creating Containers
step similar to the build + deploy steps because rn it's a bit of a black box making it difficult to debug myselffor transparency, this is an issue with the platform, even if you had the error its not something you could debug and its not information we would want to be passing to the user anyway.
Fair enough
its not even a very exciting error, you arent missing out π€£
No worries π is there any estimation when this might be fixed, my site is currently down and unable to rollback due to this issue
sorry, I don't have an ETA on this.
you can always try deploying a new service.
Ah I'll try duplicating the service and see if I can switch it over, nice thanks!
Duplicating the service has fixed this issue for me btw β
okay, if you could leave the original service untouched that would be great
Solution
Hello, we have rolled out a fix that should prevent this from happening going forward, unfortunately it wont fix the affected service, it only stops it from happening again on any new services that haven't experienced this issue.
so you are free to delete the broken service!