[Synology] Cant create a new board and preferences is blank

I am able to setup a board, but cant create a new one or access the preferences.
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Solution:
Ok- I figured this out. I just needed to delete the homarr.syno.json file which Synology created.
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25 Replies
Cakey Bot
Cakey Bot3mo ago
Thank you for submitting a support request. Depending on the volume of requests, our team should get in contact with you shortly.
⚠️ Please include the following details in your post or we may reject your request without further comment: - Log (See https://homarr.dev/docs/community/faq#how-do-i-open-the-console--log) - Operating system (Unraid, TrueNAS, Ubuntu, ...) - Exact Homarr version (eg. 0.15.0, not latest) - Configuration (eg. docker-compose, screenshot or similar. Use ``your-text`` to format) - Other relevant information (eg. your devices, your browser, ...)
❓ Frequently Asked Questions | Homarr documentation
Can I install Homarr on a Raspberry Pi?
Trader R.
Trader R.OP3mo ago
Here is my compose file
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Meierschlumpf
Meierschlumpf3mo ago
@Trader R. can you please add your server logs (you can of course remove any sensitive information like ips / domains if you want) Please also add the other missing data as requested from the app
Trader R.
Trader R.OP3mo ago
Sure, here are the logs I am using Windows 10 I am using image version 0.15.3
Meierschlumpf
Meierschlumpf3mo ago
Thanks, I'll take a look Is that all you get? Nothing about a 500 error as shown in the browser console?
Trader R.
Trader R.OP3mo ago
Yes, these are the only logs I get from Portainer.
Meierschlumpf
Meierschlumpf3mo ago
hm okay Can you explain when the above errors happend (in the browser)?
Serenade
Serenade3mo ago
all in all it looks like network configuration error to me. improper bridge, proxy, something. Did this issue appear after some time or is this after setting up, update maybe
Trader R.
Trader R.OP3mo ago
this appeard right after setup
Trader R.
Trader R.OP3mo ago
when I click on board, this is what I get. The rest of the bord works fine and I can access all external links fine.
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Meierschlumpf
Meierschlumpf3mo ago
You mean when you go to /board? What do the logs look like when you open this page and can you check the server logs again. They must contain an error
Trader R.
Trader R.OP3mo ago
Sure, see here.
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Meierschlumpf
Meierschlumpf3mo ago
Okay do you have configured the env variable AUTH_LOGOUT_REDIRECT_URL? Also: Are you logged in?
Trader R.
Trader R.OP3mo ago
Here are my env variables and yes, I am logged in.
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Meierschlumpf
Meierschlumpf3mo ago
Okay interessting... Sadly I'm unable to reproduce anything in that direction...
Serenade
Serenade3mo ago
that's a peculiar port configuration you got there. getting myself mixed up between 4755 and 7575 so, you are setting the internal port to stay 7575, but redirecting to 4755 outside the container. In that case nextauth_url cannot be of port 7575 since it's the address to be used externally.
Trader R.
Trader R.OP3mo ago
I've successfully updated the ports to match and recreated the container. This action resolved the error messages previously appearing in the logs. However, I'm still encountering issues accessing the preferences and creating a second board. Despite the improvement in error reporting, these functionalities remain inaccessible
Serenade
Serenade3mo ago
ERROR Unexpected response: connect ECONNREFUSED 192.168.1.11:8090
ERROR Unexpected response: connect ECONNREFUSED 192.168.1.11:8787
ERROR Unexpected response: connect ECONNREFUSED 127.0.0.1:80
ERROR Unexpected response: connect ECONNREFUSED 192.168.1.11:5572
ERROR Unexpected response: connect ECONNREFUSED 192.168.1.11:8090
ERROR Unexpected response: connect ECONNREFUSED 192.168.1.11:8787
ERROR Unexpected response: connect ECONNREFUSED 127.0.0.1:80
ERROR Unexpected response: connect ECONNREFUSED 192.168.1.11:5572
Just to make sure, those are services turned off or invalid right? or should they actually be accessible for communication?
Thomas
Thomas3mo ago
@Trader R. does the error still happen if you set both ports to 7575 like the default config suggests ?
Trader R.
Trader R.OP3mo ago
Yes it continues to happen. I updated the ports but the problem persists
Serenade
Serenade3mo ago
Last thing I can think of is setting up host networking. Somehow the connection gets cut off at some point, which is strange. A proxy could also meddle with all of this, do you use anything of the likes? ngninx or traefik, vpn, tunnel
Trader R.
Trader R.OP3mo ago
Thnks for trying to help. I dont use any proxy or anything. Its setup in a docker container.
Solution
Trader R.
Trader R.3mo ago
Ok- I figured this out. I just needed to delete the homarr.syno.json file which Synology created.
Serenade
Serenade3mo ago
Wow, great job finding it. Definitely would not have been able to guide you there then but I'm glad you found the issue. Thanks for sharing it too, in case someone else comes across it. Does everything work now?
Trader R.
Trader R.OP3mo ago
Yes, everything is working now.
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