Incorrect ban, please help
Hi, 2 days ago I got banned because it says I use cheats, and I don't use cheats. It was a wrong ban. Can someone help me with this? I've already sent many emails and they don't do anything. Thanks.
I'm not a cheating person, I like to play fair.
Solution:Jump to solution
Cheating bans are permanent. So it is impossible for you to be banned for that reason.
There are multiple different reasons to why you could have been banned
a) Playing with a cheater for more than three games
b) Using the third party software to modify your display or mouse or etc...
21 Replies
Nobody answers me anything and I put money into the game, I didn't complete the battle pass. If I used cheats I wouldn't put money into the game, please I need help, otherwise I would lose a lot of money.
That seems to be a temporary ban
If I am reading it correctly
Solution
Cheating bans are permanent. So it is impossible for you to be banned for that reason.
There are multiple different reasons to why you could have been banned
a) Playing with a cheater for more than three games
b) Using the third party software to modify your display or mouse or etc
c) Modifying or reverse analyzing game files (Including Vanguard)
what you do to be banned for 1 year
yes
exactly
@leoo Sadly, you have already submitted your appeal ticket and it was denied. Please wait out your one year ban
but I didn't do anything wrong to get banned
I already sent the possible reasons above
It's unfair
Of course I can't send all of them
But if you were banned I promise you was for the correct reason
Temporary bans like that are done manually and not automatically
But if some unknown player plays in my match and uses cheats, I can't do anything. It would be unfair if I got banned for that.
I said if you played with a cheater like queuing with them purposely
It's like you invite them or they invite you to a party and you play with them
I'm trying to find a contact who can help me with this and get the ban removed, because I have nothing to do with it.
Sadly no one other than player support has the ability
And your appeal has already been denied
Please just wait out your ban. I promise you there is no hope for an unban (sadly)
What if my friend didn't cheat but has a virus that makes it count as a third-party file?
Because he doesn't cheat either, he has proof in his streams on Twitch
It's unfair
You would only get banned if they were cheating. Not if they just used a software that's prohibited (Meaning software that doesn't give you a competitive advantage aka Cheats)
we didn't cheat
Like I said already above it does not mean you cheated
^
Basically the bans are not correct and it works badly, since we play legally and they ban us anyway.
They should check the game to see if this is true, not a bot.
got the same ban for a year too, because of " mmr boosting" even though i was hacked. Riot isn't helping even though i wrote to them 4 times . All they do is apologise and say the same thing over and over again. Its just really stupid how a millionaire company has such shit support