Account banned

Account Details, Account ID: 5414637634 In-Game Name: INF MAVI I have been playing for almost 5 years and my account is nearly at level 86. I played the game at night, logged off, and discovered the ban the next morning with no reason given. I was also banned for 10 years on the same account in 2022, but after reporting it, the ban was lifted. I am hoping someone can review my account and lift the current ban, as I believe it was wrongfully suspended. I am a legitimate player with no cheating, and I can provide a diagnosis report if needed.
Solution:
Hello, @Usama! Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension. If you have any objections to claim results, please contact the customer service through in-game or through this email: service@pubgmobile.com....
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19 Replies
Solution
Quendi
Quendi4w ago
Hello, @Usama! Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension. If you have any objections to claim results, please contact the customer service through in-game or through this email: service@pubgmobile.com. If you are not satisfied with the results after receiving a response, you may submit a support request through the official support subreddit with a description of the issue and your numeric user identification and wait patiently for a response.
soll86
soll864w ago
you are using emulator/ game loop probably using hacks also outside of that emulator as most players that use emulators.. next time play from real device
danny
danny4w ago
and he played for 5 years?
soll86
soll864w ago
yeap.. a lot of the "hackers" are so dumb to use their main accounts at a certain point and then they cry when they get banned
Usama
Usama4w ago
Oh man, I have a single account. Do you think it's possible to reach level 86 in just one day? I have proof. You guys can only talk about it, but you don't know how much effort the other person is putting in. Bro, I’ve been playing on the same account with the same name and clan for 5 years. I play on the Middle East server, and almost every clan knows us. We play legitimately and don’t cheat. If you need any proof, come on vc.
danny
danny4w ago
but u use emulator?
Usama
Usama4w ago
Yes, Gameloop is official; it’s not a third-party app. The official emulator for PUBG Mobile is called Gameloop. Gameloop, developed by Tencent, is the recommended emulator for playing PUBG Mobile on a PC. It is specifically designed to provide a smooth and optimized experience for the game. you can also check
danny
danny4w ago
ok I was ignorant about that. 👍
Usama
Usama4w ago
Np❤️
danny
danny4w ago
so if I play touch I can find enemies on keyboard mouse?
Usama
Usama4w ago
The lobbies for emulators and mobile devices are not the same. If you’re playing on an emulator, only other emulator players will be in your lobby, not mobile players.
danny
danny4w ago
ok then idk why u got banned did you make the claim
Usama
Usama4w ago
same idk yup
soll86
soll864w ago
so if 1000 people report you this does not mean you get ban.. something triggered that ban especially if you got 10 years my account is almost 7 years.. I never team up with hackers, I only keep 10 people in my friends list that I know 100% do not use hacks etc .. and I never play on emulators, only via phone or iPad.. I never had issue
danny
danny4w ago
nah I got a legit account banned
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