Urgent: Two production services down due to database connection issue
@Percy@Parker could I get some urgent assistance
60 Replies
Project ID:
N/A
My project service is unable to connect to SurrealDB, it appears to be a
wss (websockets secure) issue with railway
Another person in SurrealDB discord server is having this issue as well. I have made no changes to my configuration and my database is down for two different servicesNew reply sent from Help Station thread:
This issue occurs also in Surrealist. When using WSS , the connection breaks but HTTPS works fine. This was not previously the case, both worked correctly before.You're seeing this because this thread has been automatically linked to the Help Station thread.
hey Albert, can you explain the setup for me. You have SurrealDB running at https://railway.app/project/a72c350e-c977-4440-95f8-1fc4d1c5fdd6.
You are connecting to it with
surrealdb-production-fae7.up.railway.app from clients correct ?Yes. When using
wss protocol, it fails to connect
https works fine
This was previously functional with no issues. Another user is experiencing the same issue with railway and running on a different database versionAre you available to check if it's working in a few minutes ?
Yes
ok
try now
Working! @Mig
What was the issue
I will have to troubleshoot it. We are moving everyone over to a new edge network and I just put your application back on the legacy network.
I still have one service down, oddly
(same project)
what's the issue exactly ?
Exact same connection error, I'll give it a minute to see if it might be some sort of pre-existing connection issue. I'll trigger a re-deploy for the project now
I've just changed DNS settings so existing connections will continue to talk to the previous network
we have migrated 400k applications to our new network and this is the first issue I've seen :/