Account Locked
Hey, Ive already tried doing a ticket and the password reset didnt that it sent didnt change anything, is there anything else I can do? Thanks for your help!
17 Replies
If your account is locked, you have to create a ticket
I did create a ticket and it said to change my password which i did
and it still is locked
should I create another one?
reply to the ticket.., not here.
Say smthing like this: "Resetting the password still results in the same issue. Can you help?"
Riot tickets close within 3 days.., just fyi
Respond to the same ticket saying that you did
I cant reply to the ticket because the ticket asks you to logout before submitting a "recover my account ticket"
Thank you for the help too!
You don't have to submit a new ticket
Use the one that was already created
But when I submitted that ticket it asked me to sign out
so i dont have access to that old ticket
Correct
hm
It should be in your tickets. If it isn't you can reply via email
the only email i was sent about the ticket was the password change which was just a link
do i reply there?
One sec
You said your account is locked right?
yeah
Can you show where it says that inside of riot client
yeah one sec
https://support-valorant.riotgames.com/hc/en-us/requests/new?ticket_form_id=360003885734
^
Create a ticket here
You can use an incognito window so you don't have to sign out
Thank you