account hacked
So what happened is that i have been playing with a guy in the game he was my teamma (by auto match) the guy asked me weird guestions like what device you use what social media i am using to link my account or like what was the last uc i purchased and I answered all of them like a dumb person and after i saw random items was in my inventory also i received random uc like 33 or 30 uc and then i saw i got logged off from my account also i typed to customer support and this is what popped up also i cannot login my account anymore because the person who stole or hacked it changed the links this is what message i got when i typed to the help of pubg
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Solution:Jump to solution
Hello! @PPPRivate
Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim....
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
1 Reply
Solution
Hello! @PPPRivate
Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!