took a break for 2 years due to work then account is hacked when I spent 4k on it
i came back and account is hacked literally no idea how and now some random dude owns it all my logins don’t work literally has all my friends added I submit a claim with proof of me spending 1 thousand on it in a week I with receipts from apple every thing they need to prove it’s mine the longest paragraph to help them know it’s actually mine detail by detail of every purchase I submit it a day later and they reject my claim not even 24 hours later . Something tells me someone who reviewed my claim was just lazy saw someone who wrote a long paragraph with proof it was mine like 100% he or she just rejected cuz they ain’t wanna read allat and was jus lazy said it takes 7 days for ur claim to be reviewed nah they didn’t care they saw someone who actually needs help and jus ignored them now some random dude ruined my kd thru out the 2 years gone there goes all my conq titles and everything I worked for jus cuz they ain’t care about the reports🔥
Solution:Jump to solution
Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or through this email: [email protected].
If you are not satisfied with the results after receiving a response, you may submit a support request through the official support subreddit with a description of the issue and your numeric user identification and wait patiently for a response....
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
1 Reply
Solution
Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or through this email: [email protected].
If you are not satisfied with the results after receiving a response, you may submit a support request through the official support subreddit with a description of the issue and your numeric user identification and wait patiently for a response.
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!