i got ban 10 y for no reason
On 08/23/2024 at 17:46, my account was banned without reason and I did not use illegal programs (hacks ) yes i instaled es file app to copy obb file to my pc to avoid redownload it again becoz i want to uninstal emulator gameloop , the reason is the player get stack in everygame i play, so they told me to reinstal gameloop to fix the problem, My account was banned unjustly and I do not know how to communicate or how to retrieve it or look at it. I ask you to check the account and make sure that I maintain the integrity of the game and a clean environment for playing and that I have spent my money on the account and I still intend to do so. Please lift the ban , and check my account or anything you want ; i am sure you wil unban my account
Solution:Jump to solution
Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or through this email: [email protected].
If you are not satisfied with the results after receiving a response, you may submit a support request through the official support subreddit with a description of the issue and your numeric user identification and wait patiently for a response....
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
9 Replies
Cheating
why would i cheat if i spent my money ?
u cheated ?
Change something in game ?
Or teaming with cheater ???
Maybe auto matching is reason
Or u playing with other client like fps booster something pubg thinking u using sus client
Or u didn’t download the original pubg mobile from google play store or AppStore
we were duo , we are faire , no of booster in gameloop , just es file manager , i didn't change or modify anything , and i played games after that i got banned 10y , i download it from gameloop emulator direct download
Wdym es file manager ?
Solution
Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or through this email: [email protected].
If you are not satisfied with the results after receiving a response, you may submit a support request through the official support subreddit with a description of the issue and your numeric user identification and wait patiently for a response.
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
the account has been banned for [10 years] because of [circumventing matchmaking rules]
what is what is [circumventing matchmaking rules]