Prepaid cards suddenly not working?
I've previously used my prepaid card to pay for the services. Now suddenly they are not accepted?
Is this temporary or is there any particular reason why they are not allowed now?
6 Replies
Project ID:
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Also worth mentioning that pressing 'Purchase credits' does nothing.
Railway doesn't support most prepaid cards to prevent potential misuse, this doesn't apply to all prepaid cards though - some might work and some may not. Although you can basically just narrow it down to: Railway doesn't support prepaid cards
However, since you're using yours on a credit based based plan, I'm not really sure why it wouldn't work 🤔
I'll go ask about that
I see. It was just surprising, as I wanted to downgrade my Pro plan (that is being paid by that same card which got declined)
New reply sent from Help Station thread:
I have the same issue. All my servers are down but i can't purchase credits with my prepaid card. This is urgentYou're seeing this because this thread has been automatically linked to the Help Station thread.
You wouldn't have been able to since prepaid cards only worked on credit based plans and credit based plans were only available on the hobby plan
This should be fixed now, thanks for reporting