Question
How can i fix this?
Solution:Jump to solution
Please try to use the Phone/Email login option at the login page and try to log in with the email you provided to the in-game customer service when submitting the account recovery request, @-axsgel.
6 Replies
Hello, @-axsgel! Could you please record a video of the issue you are facing and send it here? If there are any personal information visible in the video recording, please make sure to hide it first.
i can't receive any codes
Did you recently try to recover your account, @-axsgel?
Yes
Solution
Please try to use the Phone/Email login option at the login page and try to log in with the email you provided to the in-game customer service when submitting the account recovery request, @-axsgel.