I need waiting room feature as soon as possible, but I am having issues with upgrading to business

Hello all, I need to upgrade my account to business since we need waiting room as soon as possible. However, since I already had a pro plan that plan needs to get cancelled. I need immediate help with this, I created a ticket yesterday but no luck yet. How can I get immediate assistance? Thank you all.
1 Reply
Erisa
Erisa5mo ago
Where is it telling you to cancel pro? you should be able to change it directly
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