Hacked Account
Hello PUBGM support, this morning my account was stolen, someone hacked my account, Here is my UID: 51826744461 I can provide information on my account, please help.I can't restore my account through game support because the 3-month limit doesn't allow it.
Solution:Jump to solution
Hello, @Federico_Price!
Please contact the in-game customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim....
2 Replies
Solution
Hello, @Federico_Price!
Please contact the in-game customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
Please note that an unsuccessful account recovery claim may result from providing insufficient or incorrect information or attempting to submit the request from an unfamiliar device. We recommend submitting the in-game account recovery request from a device you frequently use to log into your PUBG MOBILE account, and ensure you provide the in-game customer service with all the required and accurate information.
If you are not satisfied with the claim results, you can submit a support request through the official support subreddit with a description of the issue and your numeric user identification, and wait patiently for a response.
My account was hacked by an attacker. The scammer's email address and mobile phone number are linked to the account. I cannot file a complaint for reinstatement (3 months). You can file a complaint for me, I will provide all the information for restoration. UID:51826744461