facebook suspended

My facebook account that is linked to pubg was suspended The suspended was due to instagram account linked to my facebook , knowingthat I don’t know that account and it is not mine ! I have submitted ton of appeals to facebook and no response Yet I submitted 2 claims for returning my pubg account and get rejected I have videos , screenshots and the names of players i played the most with Thedevice that i used to play with it 2 years ago is replaced and now i am using a new device Any help please . I played the game since season 2 and i would like to have my account back
Solution:
Please contact the customer service for further assistance with lost or stolen accounts. You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim. If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now....
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
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3 Replies
Laura💋
Laura💋5mo ago
Same but they wont help you unfortunately, i also sent bunch of proof of ownership and still got rejected and no reply on discord also 🤷🏽‍♀️
乡ZĪEĪUĪSĪ乡
乡ZĪEĪUĪSĪ乡OP5mo ago
What can we do 🥲🥲 my account is really expensive 🥲 And i made a good amount of friends there
Solution
.Ṇadïa.🌴
.Ṇadïa.🌴5mo ago
Please contact the customer service for further assistance with lost or stolen accounts. You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim. If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
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