Big issue
Hey support I have got a problem in the game which is I cannot hear my teammates in the lobby or even in a match i faced this issue yesterday i hope you could help mea 51369048972 : UID
Solution:Jump to solution
Have you tried deleting and reinstalling the game as well? If that also does not help please submit a bug report through: https://pubgmobile.live/support
13 Replies
Have you tried checking the Speakers audio volume from the game settings, @β ππ¨π²?
Could you also try performing a routine repair from the login menu of the game and check if you face the same issue again?
I do yeah also today i repaired the whole game
But still facing the same issue
Solution
Have you tried deleting and reinstalling the game as well? If that also does not help please submit a bug report through: https://pubgmobile.live/support
No I have not tried to delete the game but i do repair its same as delete the gane or not?
No, it's not the same since routine repair only deletes the update files.
So rn i have to delete it and reinstall it
Okey I'll try that right now
Yes please try it. If that doesnβt help, you can submit this issue as a bug report.
@delfin㪠brother I still got the same issue I deleted thw whole game and still what to do
Please submit a bug report as instructed in my previous message. A post will be created in #bugs channel once you submit the form, @β ππ¨π².
Brother i'am really sorry but can you help me to make a report there
Bug reports are submitted through https://pubgmobile.live/support. You will need to choose Bug Reports as the category then fill in the requested information.
Okey after that whats the next step
Once you submit the form, a post will be created in #bugs channel. Tencent will check your report and share an update regarding your issue in that same post.