Hacker Successfully Claimed to my Account

Hello PUBG MOBILE team, As I'm playing since Season 2 and i never do such abnormal activities like (hacks etc)...  I created my Account Myself and purchased Everything (Royal Pass,UC) as i afford also i work hard on my Account Since Season 2. I've every Single proof of My Account that the account Belongs to me As I'm a small content creator since 1-2 Years All my Videos are uploaded on (Tiktok and YouTube) Meanwhile, I've Won T-Shirt from Wow Course and A certificate which clearify that Account is Mine, Also I won "MECHA Contest Award" and My Payment Stucks as My Account Got Hacked. My Midas-Buy is still Linked with my IN-GAME Account AND I've All The transaction History older and older. Recently, Someone Claimed At my Account And it's Successful that wasn't me, The Hacker Stole my Information and Claimed even this is impossible As i never give my Information and Account to others even i stop others to Share their Accounts as I'm an Investigation Officer in Security Center. I don't know How The Hacker Exactly Claim the Appeal and PUBG MOBILE accepted it even My Device was only Trusted Device also i had all my links linked with secondary Verification...  Please PUBG MOBILE Team,This is My Hard Work of My Whole 6-7 Years, Please Recover My Account From That Hacker. I don't have Any other Option Than Proofs as Everything I've belongs to my PUBG MOBILE Account, it's Been 3 days I'm suffering from high Fever due to this Incident. Please Give me my Rights, I'll Provide every Single Proof which you will Ask... My Claim Email before Hacked :- [email protected]  My PUBG MOBILE UID :- 5143240101
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Solution:
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.
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16 Replies
.Ṇadïa.🌴
.Ṇadïa.🌴5mo ago
They told you to check the status of the [Account Recovery] page, does it not work?
HASEEB
HASEEBOP5mo ago
No dear i doesn't work it's still showing 3 months time... Even pubg says in the mail if i didn't submitted that claim than they will provide me a chance to claim but when i go to help center and than tried to claim it's show the same I also got mails at morning I'm gonna send you the screenshots
HASEEB
HASEEBOP5mo ago
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HASEEB
HASEEBOP5mo ago
Please check
HASEEB
HASEEBOP5mo ago
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HASEEB
HASEEBOP5mo ago
This person hacked my account
HASEEB
HASEEBOP5mo ago
Actually my account is this...
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HASEEB
HASEEBOP5mo ago
He removed me from Leadership also wasted all my UC after doing this He still didn't opened my account
Solution
.Ṇadïa.🌴
.Ṇadïa.🌴5mo ago
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.
HASEEB
HASEEBOP5mo ago
Dear i already submitted it
HASEEB
HASEEBOP5mo ago
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HASEEB
HASEEBOP5mo ago
Why I don't have access in #support ?
.Ṇadïa.🌴
.Ṇadïa.🌴5mo ago
It is currently unavailable. All you have to do is it wait patiently for a response.
HASEEB
HASEEBOP5mo ago
Okiee dear I'm 😭💔 my Mecha wow Payment is stucked... Due to this
HASEEB
HASEEBOP5mo ago
Dear i just received these mails from Service around 15 mins ago
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HASEEB
HASEEBOP5mo ago
Merii jan nikl rahi hai 💔😭
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