I can't log in

I can't log in, I can't reset my password either. I haven't received the security code in my email
9 Replies
Flare
Flare4mo ago
These links may help, but they only work when logged out. You can always use an Incognito Window or a Private Window to ensure you're logged out. If you know the email: https://dash.cloudflare.com/forgot-password If you know the email and have 2FA or email delivery issues: https://dash.cloudflare.com/login-help If you don’t know the email: https://dash.cloudflare.com/forgot-email
DgamonP
DgamonPOP4mo ago
I know the email, but I don't get the Reset code in my inbox I lost access to my account, I don't receive the code to reset my password and I can't do anything. I need help. Your contact and support channel doesn't work and is not effective. @DgamonP hello
Erisa
Erisa4mo ago
If you know the email and have 2FA or email delivery issues: https://dash.cloudflare.com/login-help
from the tag. If it doesn't help, can you provide more details including the ticket number?
DgamonP
DgamonPOP4mo ago
I previously used this [email protected] user to log in to Cloudflare Now I can't get in. When I enter Recorvery Password I don't get the verification code in my email. I also tried Forgot your email but it doesn't find my organization it's like I was deleted and I can't make a ticket because I can't log in... How can I fix this?
Erisa
Erisa4mo ago
and I can't make a ticket because I can't log in...
This is not true. You can create a ticket using this form as was pointed out: https://dash.cloudflare.com/login-help On the form please select "I cannot receive emails from Cloudflare to this address" and fill in the details
DgamonP
DgamonPOP4mo ago
Great I already sent my form, thank you I will be communicating my progress
DgamonP
DgamonPOP3mo ago
No description
DgamonP
DgamonPOP3mo ago
No description
DgamonP
DgamonPOP3mo ago
I filed the case on September 19 and I received the confirmation email, but until now I have no responses from Cloudflare. The worst thing is that I received the usual billing on my card What else can I do?
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