PUBG MOBILE•2mo ago

Account hacking

Help my friend has problems, his account was hacked, the bindings were changed and now they have applied for support to delete the account

Solution:

Please contact the customer service for further assistance with lost or stolen accounts. You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim. If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now....

r/PUBGM_Support

PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!

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3 Replies

Solution

.Ṇadïa.🌴•2mo ago

r/PUBGM_Support

PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!

SEツKaWaSaKiツ•2mo ago

We won't make it in time. The hacker submitted a request to delete my account in the pub a couple of hours earlier I have already submitted a request, but the support service will respond only after 72 hours, by which time the account will have already been deleted

hoodsome•2mo ago

Customer service sucks 😞

Gaming

Programming

Account hacking