V
VALORANT•4mo ago
JuniorCoco

ban ??

Hello, I purchased a used PC that I reset, but it seems it was hardware banned. After the ban period ended, I was able to log in with my account and play a few games. However, after a few games, I received a cheat error message on the screen, even though the PC had been reset! So, I decided to buy a new Windows 11 key, delete all disk partitions, and create a new account. I played 2 or 3 games, but the same issue happened again! Can you help me? What do I need to modify to resolve this issue? Where could it be coming from? I would appreciate some guidance on how to remove this problem. I have no issue starting over with a new account, but I would like to know how to get rid of this issue.
6 Replies
Geniux
Geniux•4mo ago
you probably bought the pc / some parts used then seller was hardware banned on valorant
JuniorCoco
JuniorCocoOP•4mo ago
Yes, but the hardware ban is over! Before, I couldn't even connect, and now there's no problem, just that I'm detected as a cheater.
Geniux
Geniux•4mo ago
did you talk to support already?
JuniorCoco
JuniorCocoOP•4mo ago
Yes, I spoke to support, but it's impossible to get a clear answer. They can't seem to understand that I don't want to unban my account, but simply get information on how I can 'modify my PC' to avoid this happening! That's why I'm reaching out to the community to see if anyone has an idea of what to do.
Geniux
Geniux•4mo ago
new pc :c_eheh_smile:
JuniorCoco
JuniorCocoOP•4mo ago
Maybe 😢
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